Refund Policy

To secure your event date, a 50% non-refundable deposit is required at the time of booking. The remaining 50% balance is due seven (7) days prior to your event.

 

Payments must be made via e-transfer or cheque, with e-transfers sent exclusively to wetpaintsocietyinc@gmail.com.

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Cancellations made 90 days or more before your event will receive a refund of the remaining balance and any add-on fees (such as travel or time-lapse video), though the deposit is non-refundable. For cancellations made within 90 days of the event, all payments are forfeited.

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Rescheduling is permitted up to 30 days before your event, pending availability. A rebooking fee of $250 will apply for changes made within 30 days of the original date.

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In the rare event that we must cancel due to unforeseen circumstances (e.g., illness, emergencies), you will receive a full refund of all payments, including deposits and add-ons.

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Full terms, including detailed fees and conditions, are outlined in your contract, which will be emailed to you within 48 hours of booking. Should you decide not to proceed with the services, you will be granted a full refund of your deposit if requested within 48 hours of receipt of the contract. 

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For questions or clarifications, please contact us at wetpaintsocietyinc@gmail.com.

 

We’re here to ensure your experience is seamless and stress-free!